Support

At CandyLand Casino, we want your gaming experience to be as sweet and smooth as possible. Sometimes, though, you might have a question or need a little help. That's exactly why our dedicated support team is available – we're always happy to assist! Think of us as your friendly pit crew, ready to get you back to the fun quickly.

Getting in Touch

Reaching out is simple, and we offer several ways to connect:

• Live Chat: For the quickest response, use our Live Chat feature directly on the site. You'll typically be connected with a helpful agent within minutes.
• Email: You can send us your query at support@candyland.casino . We aim to respond thoroughly to all emails, usually within 24 hours.
• Phone Support: Prefer to talk? Give our support line a call (check the contact page for the number). Response times may vary, but we strive to answer promptly.

No matter which method you choose, our customer service operates around the clock, meaning assistance is available 24/7.

Quick Answers in Our FAQ

For many common questions about accounts, making deposits using methods like Visa, MasterCard, or cryptocurrencies (Bitcoin, Ethereum, etc.), understanding game rules, or details about our welcome bonuses, you might find instant answers in our comprehensive FAQ section. We've gathered solutions to frequent queries there, making it a great first stop for quick information.

Our Commitment to You

Whether you have a question about managing your account, understanding a transaction, navigating gameplay on titles from providers like Betsoft or Rival Gaming, or clarifying bonus terms, our support team is trained and ready. We're committed to resolving any issues promptly and ensuring you feel comfortable and supported during your time with us. Your enjoyment is our priority, and we're here to make sure nothing gets in the way of that.